Terms of Service

Welcome to Sova Sofa. These Terms of Service (“Terms”) govern your use of our website sovasofa.com (the “Site”) and any related services provided by Sova Sofa (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

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1. Overview

Sova Sofa operates sovasofa.com, where we provide high-quality sofas and home furnishings. These Terms apply to all visitors, users, and others who access or use the Site.

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2. Use of Our Site

You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable federal, state, local, or international law or regulation.

• Transmit or procure the sending of any advertising or promotional material without our consent.

• Attempt to gain unauthorized access to any part of the Site, other accounts, or networks connected to the Site.

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3. Product Information and Availability

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free.

• Availability: Products are subject to availability, and we reserve the right to limit quantities or discontinue any product.

• Pricing: Prices are subject to change without notice. We are not liable for any typographical errors, pricing inaccuracies, or product information mistakes.

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4. Orders and Payment

• Order Acceptance: Your order is considered accepted once you receive an email confirmation.

• Payment Methods: We accept major credit cards, PayPal, and other secure payment methods.

• Payment Security: Transactions are encrypted using SSL technology for security.

• Order Cancellation: Orders can be canceled before shipment. After dispatch, cancellations are no longer possible.

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5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping methods, costs, and estimated delivery times.

• Shipping Timeframes: Orders are typically processed within 3-7 business days.

• Free Shipping: We offer free standard shipping to the US, UK, and EU. International shipping is calculated at checkout.

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6. Returns and Refunds

For information regarding returns and refunds, please see our Refund Policy.

• 30-Day Return Policy: Eligible items can be returned within 30 days of receipt.

• Return Conditions: Items must be in their original packaging and unused.

• Non-Returnable Items: Customized products and final sale items are non-returnable.

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7. Intellectual Property

All content on this Site, including logos, text, graphics, images, and designs, are the property of Sova Sofa and are protected by copyright, trademark, and intellectual property laws. You may not use our content for commercial purposes without our written consent.

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8. User Accounts

You may be required to create an account to access certain features of the Site. You are responsible for:

• Maintaining the confidentiality of your login credentials.

• All activities that occur under your account.

• Informing us immediately of any unauthorized use of your account.

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9. Limitation of Liability

To the fullest extent permitted by law, Sova Sofa is not liable for:

• Any indirect, incidental, special, consequential, or punitive damages.

• Loss of profits, data, or other intangible losses.

• Any errors or inaccuracies in product information or descriptions.

• Delays or interruptions in availability of the Site.

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10. Indemnification

You agree to indemnify and hold Sova Sofa, its affiliates, partners, and employees harmless from any claim or demand, including legal fees, arising from:

• Your use of the Site.

• Your violation of these Terms.

• Your breach of any law or rights of a third party.

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11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

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12. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice on our website. Your continued use of the Site following any changes constitutes acceptance of the new Terms.

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13. Termination

We reserve the right to suspend or terminate your access to the Site if you violate these Terms, without notice or liability.

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14. Contact Information

If you have any questions about these Terms, please contact us:

• Email: support@sovasofa.com

• Phone: +447448334050