Cloud Modular Sofa — Deep Comfort, Endless Flexibility

To ensure the highest quality, each item is carefully crafted once your order is confirmed. We prioritize shipping within the designated working days, followed by careful handling by our trusted carriers to deliver your order safely.

Please note that delivery times may vary slightly during holidays, peak seasons, or due to unforeseen events such as customs delays. Since this premium product is shipped from China, we take utmost care to maintain its authenticity and high quality. Once your order is shipped, you will receive a confirmation email with tracking information. The delivery time mentioned refers to the period after the order has been shipped.

We offer worldwide shipping with quick delivery—most in-stock items arrive within 4-12 days. Expedited options are available at checkout. Please see our shipping policy for details on shipping costs, delivery times, and handling. Additionally, we provide free shipping to the UK, the US, and most of Europe.

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

Eligibility for Refunds:
• You can get a full refund for any reason before your items are shipped (only applicable to in-stock goods).
• Once your order is fulfilled, you may receive a full or partial refund only for specific reasons, such as defective, damaged, or incorrect items.
• Preorder deposits are refundable within 3 days of purchase. After 3 days, the refunded amount will be issued as a gift card.